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At the majority of our sites a House Manager will be on duty from 9am to 5pm Monday to Friday, to ensure that all services and facilities run smoothly and to help you with any queries you retirement housing might have regarding the development. The House Manager is a reassuring presence should anything go wrong; but there are limitations on the retirement housing amount of individual help they can provide for example, they will not run errands for residents, provide physical assistance such as lifting or retirement housing administer medication. All our developments have an emergency call system in place, providing round the clock security and peace of mind. Should something happen or an emergency arise, you only need to pull the nearest cord or press the button on your pendant, phone or watchstrap to be put through instantly to either the House Manager (during office hours) or Cirrus Careline, where a highly-trained operator will deal retirement housing with the emergency in hand.
As a resident of a Peverel managed retirement development, you pay a service charge. The charge will vary, depending on what facilities you have at your development. However, a typical service retirement housing charge will cover your House Manager's salary, emergency monitoring, cleaning of common areas, gardening and buildings insurance. The retirement housingcharge will also pay for servicing of equipment and for the repair and maintenance of common areas and the outside of the building. Water and sewage charges may also be included. At Peverel we understand the need for strict budgeting and financial accountability. A detailed retirement housing budget is drawn up at the beginning of each year and is formally presented to residents by way of an open meeting. At year end, a set of independently audited accounts are drawn up and a copy given to each resident. All bills, receipts and invoices relating to these accounts are retirement housing available for inspection, thus giving complete financial transparency.